Welcome to Your New Home
We’re so glad you’re here! At Platinum Property Management, we’re committed to making your rental experience smooth, secure, and comfortable. Whether you’re new to Bozeman or just moving across town, we’re here to help you settle in with ease.
Our Tenant Portal is your all-in-one platform to manage your rental. From paying rent online to submitting maintenance requests, you’ll find everything you need in one convenient place. Be sure to bookmark it and check it regularly for updates and reminders.
Our Services:
- 100% Active Property Management 24/7.
- Tenant screening / Procurement.
- Property Marketing / Showing.
- Coordinating Repairs and Maintenance.
- Payments for Repairs and Maintenance.
- Prompt Rent Collection and Deposits.
- Direct Deposit of Funds.
- Personal Contact (Manager Cell Number).
- 24 Hour Emergency Contact.
- Online Account Access.
- Automated Email Notifications.
- Routine Rental Inspections.
- Tenant’s Notice Preparation and Delivery.
- Tenant Eviction if Necessary.
- Financial Reporting.
- Move Out Inspection, Photos and Reports
Our Fees:
At Platinum Property Management, we believe in transparent, straightforward pricing. Our fees are structured to ensure that you receive the highest value for the services we provide. We understand that every customer’s needs are unique, and we offer flexible pricing options to accommodate a wide range of budgets.
- Low % of Monthly Rent.
- No Setup Fees.
- No Marketing Fees.
- No Lease Up Fees.
- No Junk Fees.
- No Cancellation Fees.
Referral Program:
Platinum Property Management thrives on maintaining solid relationships with licensed real estate sales persons. If you have a client that could benefit from our property management services, feel free to give us a call. You can rest assured that we will provide your client with the highest level of service to ensure the best possible experience for everyone.
What You Need to Know
Getting off to a great start begins with a little preparation. Be sure to review our “Things to Do When You Move In” checklist to help you get settled and understand what to expect in your new home. You’ll also find details on how to set up utilities, locate important shut-offs, and communicate with your property manager.
If something needs attention during your stay, it’s easy to submit a maintenance request right through the portal. For after-hours problems that can’t wait, like major leaks or no heat in the winter, follow our Emergency Reporting instructions so we can respond promptly.
Staying Informed & Planning Ahead
To help you understand your responsibilities and get the most out of your rental experience, we’ve created a Tenant Handbook that outlines our policies, procedures, and helpful information about your property. Please take time to read through it—you’ll find answers to most common questions and avoid any surprises down the road.
When it’s time to move out, we want to make the process as smooth as possible. Our Move-Out Cleaning Checklist is designed to help you leave the property in great condition, avoid unnecessary charges, and ensure a fast return of your security deposit. A little preparation goes a long way toward a positive end-of-lease experience.
Keeping Clear Communication
We believe that great communication is the foundation of a successful rental experience. That’s why we encourage tenants to reach out with questions, concerns, or feedback anytime during their lease. Whether it’s a maintenance issue, a lease-related question, or simply needing guidance on local resources, we’re here to support you.
Using the Tenant Portal is the fastest and most efficient way to connect with our team. All communication is documented there, which helps us track progress and ensure your needs are met in a timely manner. We also recommend checking your email regularly for important updates or notices from our office, especially regarding seasonal maintenance, inspections, or community announcements.